Please read the following carefully before using this website.

• Reservation

  Reservations must be made
  3 days in advance Japan time.

• Passengers

  Up to 2 adult passengers per vehicle.

• Stop

  Non-stop service to and from
  the airport only.
  No additional stop please.
  

• Payment

  Payment is to be made by credit card
  in advance only.

• Servicing Area

  Between Tokyo area airports (Haneda/Narita) and
  Tokyo’s 23 wards only.

• Luggage

  Up to 2 pieces of luggage
  per vehicle,
  weighing no more than 32 kg/70lb.

• Fleet

  Small or Medium Size Sedan.
  *subject to availability.

• Tip and Tolls

  A quoted price includes tip and tolls.
  No hidden fee.

• 24/7/365

  English speaking customer
  service is available anytime.

• Pick-Up Time

  The pick-up time for transportation from the Tokyo’s 23 wards to each airport must be set in accordance with the following:
  - Narita Airport: 3 hours and 30 minutes or more before your flight departure time.
  e.g. Flight: DL298 10:25am- pick-up time must be before 6:55am
  - Haneda Airport International Terminal: 2 hours and 30 minutes or more before your flight departure time.
  - Haneda Airport Domestic Terminal: 1 hour and 30 minutes or more before your flight departure time.
  

• Japan Rail Pass

  Customers are not allowed to exchange JAPAN RAIL PASS at the airport. Customers are necessary to exchange them after reaching their hotels. See the site below for places to exchange:
  https://www.japan-rail-pass.com/common-questions/where-to-activate-japan-rail-pass

For more details see Terms and Conditions